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Welcome
Welcome to Privatefeeds you've reached the web's premiere live sex spot. Here you'll find a vast selection of beautiful online webcam models available for free video chat and real time, on demand live sex shows. Below you'll find some solutions to common problems using our service and answers to frequently asked questions. Please feel free to contact our customer service department at any time with any questions or concerns. We're here to help make your experience here as long and pleasurable as possible.
Our contact information and physical address can be found on the site, we're not hiding anything and we're not out to rip anyone off. We are in the business of keeping repeat customers so we want you to feel comfortable using our service and hope that you return often. Visa, MasterCard and Discover trust us enough to provide our processing so you should feel safe as well.
Your Privacy
Due to the nature of the service we provide we pride ourselves on going to great lengths to make sure it is completely discreet. We will contact you by email to address your concerns and comments. You may rest assured that our staff will behave professionally if you are required to contact our customer service. All transactions will appear as INOVEO.com or PaycomEU.net/Epoch.com/EPOCHEU.COM on your credit card statement. If you would like to have more information regarding theses transactions, please visit the corresponding website of payment provider at :
www.INOVEO.com
PaycomEU.net/Epoch.com/EPOCHEU.COM
For your own self interest please be aware that we may be required to disclose information on joint accounts if the second party is named on the account. For this reason it's recommended that you use a payment method that your significant other may not be aware of if applicable. It's also recommended that you use a personal email address.
About the Models and Chat Behaviour
If you're new to live sex shows and sex chat you're probably wondering about the best part of the whole experience, the models themselves.
For the most part our models are from Eastern European, Asian, and Latin American countries. Wages in these countries aren't very high, so this is a very good paying job for our models. Most are students and treat this as a temporary part time job.
For this reason you'll find plenty of beautiful, average person next door type models on our site as well as some undiscovered talent. Most models are not porn stars or typical sex industry workers, just average every day people and should be treated with the same respect as you would give to anyone else.
Do Register
if you want to get to know a model... they'll be able to recognize you easily if you use the same chat name or "handle" each time you visit.
Do Go Private
the more you take them private the more they will get to know you and respond to you often.
Also, don't expect them to fulfill too many requests in the free chat rooms, they are only allowed to show nudity and get hardcore in the private cam rooms. Plus if you keep asking them to do the same thing and never take them private they'll likely become annoyed with you for wasting their time.
Don't expect them to be your best friend right away, some of the models are very smart and understanding about whatever problems in your life that you need to get off your chest but as with all things in life it takes time to develop a good relationship.
Don't Beg
The models hate beggars and being pestered, it is likely to get you booted from the chat.
Remember
English is not the first language of most of these cam models so please be patient with them. They know all the sex words and are pretty good at guessing however it might take a couple times to explain something to them. Lots of models use the chat as an opportunity to learn English, especially slang...they are taught very formal English in school and will have a harder time understanding slang.
Chat Room Etiquette and Site Rules
We do not tolerate:
Any rude behaviour directed towards either a model or another guest.
Spamming or promoting other websites through our chat rooms. Your affiliate id will be noted and reported to your sponsors, with your i.p. address, date and the time of the occurrence, which may result in you forfeiting any earnings.
No sharing of personal email addresses in the free chat
The use of foreign language, please chat in English only.
Using bad language excessively or speaking more extremely than what a model is prepared to deal with.
You will be automatically kicked from a room for :
Abusive use of CAPS, typing in caps is considered shouting in chat and therefore rude. Repeating and Flooding, repeating the same thing over and over again or repeatedly cutting and pasting text will get you automatically banned from the chat.
If you get kicked from a room for what you feel were unfair reasons you can visit the 24/7 Online help chat to get un-banned right away. Models have the ability to boot guests from their rooms and most of the time it is left to their discretion. Please feel free to visit our help chat if you wish to report a rude or abusive guest as well.
Trouble Shooting Instructions
We have 2 types of video available, the Low and High band.
To run the lowband video with the chat you simply need a java player, you can download the latest version for free at www.java.com
For the Highband video you need a 200kbps or higher connection and the latest windows media player that can be found at www.microsoft.com/mediaplayer most cable and dsl modems will be fast enough.
We also suggest using Internet Explorer to browse our site. Other browsers will work but the best results are with Internet Explorer. http://www.microsoft.com/windows/ie/default.mspx
Sound
Models with the speaker icon beside them will have audio capabilities.
Sound is available in full private or the featured showrooms with high-band video only.
Browser and Firewall Settings
You might experience difficulties connecting to the chat if your browser security settings are too high or if you have a firewall. You might need to adjust your settings in order to access the free chat.
MACS
Currently you may only use the low band video option to receive our service with a Mac and it is not guaranteed in any way.
If you have any technical problem you can visit our 24/7 Online help chat or you can contact us by email at support@inoveo.com
Signup Walk Through
We'll take you through from the beginning now. For best results please make sure you're browsing with Internet Explorer.
You should be here:
Click on the image above if you'd like, the link will open a new window with the chat interface so you can keep the help page open and follow along on the new page.
When you arrive at the main page, the free chat will automatically load if the java script on your computer is up to date. If you're having a problem loading the low band video right off the bat most likely you will need to upgrade or install java on your computer. Just skip to the steps below if you can already see the model's video.
Follow this link to download and install www.java.com
If you are surfing on a broadband connection, you're going to want to try the high speed video. Our video is the best quality available, crystal clear with over 15 frames per second for free! Full screen video with sound is available only in private. You will need a speed of 200 kbps to truly enjoy the broadband video experience, but most cable and dsl modems will be fast enough. You will also need at minimum Windows Media Player 9, you can download and install it from here if it's not already on your machine:
www.microsoft.com/mediaplayer
Step 1
Click the bar at the bottom of the video screen, "Click Here to Switch to Broadband Video", a java security pop up will appear. You need to click yes to accept the java applet, it has been verified by a trusted source, Thawte Consulting, to ensure that it contains no viruses, spyware or trojans so there's no need to worry.
Click yes to accept the security certificate that enables you to view our broadband video, you will only have to do this once.
You should now be watching the broadband video, if not please check that you are not behind a firewall or running any antivirus software that will not allow you to connect to our video.
Still not working? Please contact our support staff.
Feel free to surf around now and get to know the site and the chat. If you want to view the large pictures or get to know any of our models better you will need to register.
Step 2
Click on "New User Click Here”", this will take you to the registration page.
Step 3
You are now presented with two options.
3a) Unlimited membership for as low as $1.99
This site is not like typical porn sites, THERE IS NEVER ANY RECURRING BILLING, THIS IS A ONE TIME CHARGE ONLY, YOU WILL NEVER BE REBILLED. Here you get what you pay for and if you'd like more funds to your account you simply purchase again.
3b) Unlimited membership + 10 minutes of Showroom access for only $9.99
That is the same as Unlimited Membership but with a special offer that gets you 10 minutes of Showroom access. (no recurring)
Step 4
Choose a username and password, then complete your name and address details.
The registration form above is fairly straightforward. Make sure you choose a username and password that is at least six characters long and no more than twelve. Both the username and password need to have numbers in them. Please make sure you write them down or save them in a safe place. You are responsible for the safekeeping of your username and password. DO NOT share this information.
Now fill in your info, if you use fake information the registration will not work. Please be assured that we are an honest company and very discreet. All our company information is displayed on the website and we are in good standing with Visa, MasterCard and Discover.
Step 5
Complete your purchase by entering your card information
Again, this site is not like typical porn sites, THERE IS NEVER ANY RECURRING BILLING, THIS IS A ONE TIME CHARGE ONLY, YOU WILL NEVER BE REBILLED. Here you get what you pay for and if you'd like more funds to your account you simply purchase again.
The CVV2 required information is the 3 digit number found on the back of your card at the very end of the credit card number.
Using the service
If you selected the $9.99 package you will only have access to the Showroom for 10 minutes
To enjoy our site and watch a show (1on1, semi-private or Showroom) you will need to add funds to your account first. Just click on "Buy more time" for access to the transaction page.
Select the payment method of your choice and fill in the form to get your funds added to your account.
You can also upgrade your account to the Executive membership.
Executive members must enter the name of whoever issued your credit card and also enter the telephone number, found on the back of the card.
Becoming a Executive is free and will get you $20 worth of live time in order to try the 1 on 1, showroom and semi private services that we offer.
Membership Types
There are 3 different memberships on our site.
Regular Membership : 100$ 30-day limit
This is the type of membership that you will receive when you sign up. Simply fill out all fields of the online application.
Executive Membership : 1000$ 30-day limit
To be approved for Executive membership you will need to follow the instructions on the screen from the purchase page. Make sure your name, address and birth date are correct. If you are having difficulty upgrading please contact our customer service department. Note that it may take up to 3 business days to be approved for Executive. You will receive $20 worth of live time with your Executive membership!
Elite Membership : No limits
This is like our SUPER Executive membership. With a Elite account you can spend as much as you like on our site without limitations. To be approved for Elite Membership you will need to print and sign the Elite user form and provide us a copy of your signed credit card (both sides) and an ID card with a picture. Please submit the required information by fax at 1-514-527-6480 or by email to csmanager@inoveo.com and as soon as we get the documents we will approve your Elite Membership.
Show Types
Free Chat
All our models are available for free chat when they are not performing a feature show or in a private session. Simply click on the model you'd like to chat with and you'll be taken to their free room where you and our other guests may chat with the model and each other. Free chat is non nude, models are not allowed to show any nudity in the free chat rooms. The broadband video is free for our guests, however sound and full screen video are only available in private and the showroom.
Feature ShowRooms
This is one of the best ways to preview what a particular model can do. It is a showroom where a featured model will perform a half hour long hardcore show for multiple users. Inside the showroom more than one guest may chat with the model and each other at once. Everyone can see what everyone else is writing. The models are instructed to take requests and as more people join the chat the show will get hotter and more extreme. The feature showrooms are always fully nude with the added value of toy and masturbation action. When a model finishes her show she is available for private 1on1 sessions immediately afterward, and after that she will return to free chat. The action never stops in the showroom when a model finishes another will take their place. Full screen video with sound is available in the feature showrooms. Models with the speaker icon beside them have audio capabilities.
1on1
This is our oldest and most popular form of video chat. Simply take the model of your choosing into a private session where she will fulfill your fantasies and deepest desires in private just for you. Only you may chat with the model here so you'll have them all to yourself. Anything is possible in the private 1on1 sessions but it is entirely up to the model what requests will be fulfilled. Full screen video with sound is available in the 1on1 chat. All models with the speaker icon beside them have audio capabilities.
Semi Private
This option allows you to "peep" in on private shows for a truly voyeur experience. You may not direct the action, chat with the model, see what is being typed or hear sound, however you will see all the action at a very reduced rate.
Prices
| Duo | Featured | $2.24 | | Pornstar | Featured | $1.49 | | Standard model | Featured | $1.49 | | Duo | Private | $5.99 - 8.99 | | Pornstar | Private | $3.99 - 5.99 | | Standard model | Private | $3.99 - 5.99 | | Duo | Semi private | $1.49 | | Pornstar | Semi private | $0.99 | | Standard model | Semi private | $0.99 | | Duo | Theme show | $0.25 | | Pornstar | Theme show | $0.50 | | Standard model | Theme show | $0.25 |
Different Payment Methods:
Credit Card
We accept Visa, MasterCard and Discover credit cards and Solo and Switch debit cards. Purchasing with a credit card is the fastest way to receive time on our site. Please note that for security reasons you cannot use your credit card outside the country from which it was issued.
Money Order
You may send us an international money order to the address below, when we receive the funds the funds will be added to your account. If you don't currently have an account we will create you one. Please include your full name, email address and phone number with the money order. Don't worry, we will not contact you by phone due to the nature of the service we provide, it is just used as reference.
Inoveo Communications Inc.
1155 University
Suite 510
Montreal, Quebec
H3B 3A7 Canada
Pay by Phone
Residents of some countries in Europe can now pay by phone using the AMS 900 Billing option. Here is the list of the countries able to use the service :
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Austria, Belgium, Ireland, Italy, Netherlands, Spain, Switzerland, United Kingdom.
Echeck
This option is available for U.S. residents only. It's exactly like a normal check, except that it's processed through the internet. When you use the e-check system for the first time it can take up to 15 business days (3 weeks) to verify your account information. After your initial verification it should only take 5-7 business days, (about a week), for the e-check to be processed.
Wire Transfer
We don't usually do this but if you are a good customer we can accept direct bank wire transfers. The minimum amount is 500$ USD. Contact csmanager@inoveo.com for more information.
Problems adding funds to your account?
Transaction Declined
If you try to purchase using a credit card and your transaction is declined you will receive an error code, for example 060013. Report the error code to Benice in the Help Chat. Benice will then work with you to resolve the issue as quickly as possible.
Transaction Suspended
If your transaction has been suspended, it will need to be verified by our staff. To make the process faster and to avoid your transaction ultimately being denied, you should contact our customer service line 1-866-448-9191 (toll free in CAN and USA) or our international number 1-514-527-8383.
Funds not received
If you have successfully made a purchase and received the receipt by email but did not receive your funds please contact us immediately. If you did not receive a receipt this usually means the transaction was not completed. Note that the delay for e-checks is up to 15 business days the first time using this service and between 5 and 7 business days for any subsequent e-check purchases. Please note it will take approximately 5 minutes to receive your funds if you paid via the phone billing (900) option.
You've reached your monthly purchasing limit
As we have 3 different memberships on our site you may need to apply for a higher level of membership to get more funds during a 30-day span. Here are the limits for the 3 type of memberships.
Regular : 100$ by 30-days
Executive : 1000$ by 30-days
Elite : Unlimited amount
If you want to know more about the type of membership please visit the "Type of Membership" section on the help page.
You did not receive your free funds for Executive
Is your Executive application approved yet? You can see the status of your account by checking your info on the site. It can take up to 3 business days to be approved for Executive. Note that you can only receive the free funds once on our system.
For any billing or membership related problems please don't hesitate to contact us via any of the methods below, our customer service department is open 24-7. Please have all necessary information ready prior to contacting us. You will need to supply your user name, the email address you supplied when joining the site, and of course the nature of your problem or request. Be advised it is not necessary to include your full credit card information when emailing our support, DO NOT include your full credit card info for help correspondence.
1-866-448-9191
or 1-514-527-8383
Inoveo Communications Inc.
1155 University
Suite 510
Montreal, Quebec
H3B 3A7 Canada
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